Welcoming Families New to Canada into Public Education 

Our Family Reception Centre welcomes all newcomers and their families into the educational community in an inviting, respectful, and inclusive manner. Through our intake and assessment service, we advocate for each new student to meet their diverse academic and settlement needs. The Family Reception Centre provides a positive beginning for newcomer students and their families to begin their journey on the road to personal excellence in learning and successful integration into Canadian society.

Who Comes to the Family Reception Centre?

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New students from junior kindergarten to grade 12 whose first or primary language is not English
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New students who have not previously attended school in English
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Junior and senior kindergarten students who have been in Canada less than one year (other junior and senior kindergarten students register directly at school)
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Some international fee-paying students

What We Do

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Welcome families new to Canada
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Assess new students for placement within our school system
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We then re-assess students after their placements into the school to ensure success
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We Maintain a lending library of teaching and professional teacher resources
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We support teachers by providing information and training on best practises and current research in English as a Second Language and English Literacy Development

Make an Appointment With Us
Parents or school staff should call as soon as possible to book an appointment for a student’s assessment by calling 613 239-2416. We often cannot accommodate drop-ins due to the sheer volume of bookings. During peak time periods from August to September and January, there may be a waiting period to book an appointment. At least one parent/ legal guardian must be present with the student at the time of the appointment. 

IMPORTANT: Appointments can only be made once children have arrived in Canada.  

What You Need to Bring
You must bring the following documentation with you to the appointment:

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Immigration papers
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Immunization records
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School records

The Assessment
All students are assessed to determine their level of English language proficiency in reading, writing, listening and speaking, in addition to their proficiency in mathematics. The assessments usually last about two hours for elementary students and from three to five hours for secondary students. The assessor will interview the parents and the student to gather information about the student’s:

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Academic strengths and weaknesses
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Level of education
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Educational history
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Exceptionalities (for example, does the child have a learning disability?)
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Interests and goals
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Family issues that could affect schooling
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Level of English language proficiency

  • Parents will be asked to complete a school registration form, along with a record of the child’s immunizations.

The assessor will complete a written report containing programming recommendations for English and Mathematics. The report takes between three and five working days to complete. For elementary students, the assessment report will be given to the parents. Parents must take this report with them when they go to register their child at school.  Secondary student assessment reports are sent automatically to the student’s chosen school. Parents must then contact the school to make an appointment for registering their child. 

Please read our English as a Second Language and Literacy Development PDF Fact Sheet

Orientation Classes for Students 18 – 20 years of Age
We also offer an Orientation Class which is designed for newly-arrived students who are between the ages of 18 and 20 years of age and require English literacy development.  Orientation Class can last one or two semesters and provides both English language and math support. The class is meant to prepare students for entry into the Adult high School or other programs offered in the school district, as well as entry into the work force. Pleae call the Family Reception Centre for more information.

Useful Web Links

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Ottawa Community Immigrant Services Organization
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Settlement Information
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Ottawa Public Library
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Public Health
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Citizen and Immigration Canada
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City of Ottawa
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Ministry of Education
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OCRI
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OC Transpo

Download our Family Reception Centre Fact Sheet PDF

Understanding English as a Second Language from Kindergarten to Grade 8